Features
The complete OS for your shop —
automated end to end.
Replace 6+ apps, 4+ spreadsheets, and every expensive competing aggregator. Online storefront with e-cart, 24/7 WhatsApp automation, POS sync, AI Concierge and a delivery personnel application — built for your local shop, store and business establishment.
Look the part — instantly.
Instant micro-site
Auto-generated at {your-shop}.freehomedelivery.store the moment you sign up.
Full web shopping cart
A complete browse-add-checkout experience on the micro-site — independent of WhatsApp. Internet-savvy customers can place orders entirely on the web.
Mobile-first templates
Themes built for your category — Fresh Market, Quick Bites, Pharmacy, and more.
Custom branding
Upload logo, cover photos, and pick your colour scheme — yours, not ours.
Multi-location ready
Run multiple branches under one brand with GPS-aware routing to the nearest store.
Smart delivery radius
Real-time distance checks block the Add-to-Cart button for out-of-radius customers — they must choose Pickup, accept a per-kilometre delivery surcharge, or add a New Address inside the serviced radius before they can place an order.
Guest-to-account flow
Customers checkout without registering — account auto-creates on first UPI payment.
Orders that run themselves.
Natural language ordering
"I want 5kg rice and a litre of milk" — our NLP parses it into a cart, instantly.
Two ordering channels, one inbox
Customers order via your micro-site e-cart or WhatsApp — both converge into the same automated order stream.
In-chat checkout
Product cards, prices, UPI QR codes, payment confirmation — all inside WhatsApp.
24/7 off-hours queuing
Orders at 2 AM auto-queue and schedule for the next opening — never miss a sale.
Live status updates
Confirmed → Preparing → Out for Delivery → Delivered pushed to WhatsApp and SMS.
Error-proof flow
Validation at every step eliminates the typos and missed orders of manual WhatsApp.
UPI reconciliation
Payments auto-match to orders; inventory and status update in real time.
One catalogue, everywhere.
10,000+ SKU library
Pull from our curated FMCG and grocery catalogue — add products in seconds.
CSV import
Bulk-upload your existing inventory or sync from your supplier sheets.
Bi-directional POS sync
Real-time stock & price sync with leading POS systems (Premium).
Offers engine
Bundled offers, time-bound discounts, "Spend ₹500, get 10% off" — built in.
Last mile, locked in.
FreeHomeDelivery Personnel App
Your staff get a Progressive Web App to accept, navigate, and confirm deliveries.
Reverse geocoding
Auto-extract addresses from GPS — no more typing wrong pin codes.
Gig network ready
Overflow orders flow to gig riders when your team is full (coming soon).
Decide with data.
Live analytics
Top items, peak hours, repeat rate, basket value — all live, all yours.
Hoodsay map traffic
Premium stores appear as 'Free Delivery' pins on Hoodsay.com — discoverable, organic.
AI Concierge (Premium)
An always-on AI agent that converses, suggests, upsells, and closes — fully autonomous.
Symbiotic SSO
Sign in with Hoodsay credentials — frictionless for customers, loyal across the network.
A traffic engine for free.
Your shop appears as a "Free Delivery" pin on the Hoodsay neighbourhood map. Customers discover you, sign in with one tap, and you keep every order. Posters in your store drive Hoodsay traffic — and Hoodsay drives orders back. A symbiotic loop, not a marketplace tax.